1. Acceptance of Terms
By accessing or using our website hosting services, you agree to comply with and be bound by these terms and conditions. Your use of the services constitutes your acceptance of these terms, and if you do not agree with any part of these terms, you should not use the services.
2. Service Description
We provide web hosting services that allow users to publish and manage their websites on servers that we rent from other companies. Our hosting services include server space, bandwidth allocation, and technical support to ensure that your website is accessible and functional to visitors around the world.
We strive to maintain the highest levels of service quality and uptime, but unexpected problems and occasional maintenance may arise from time to time.
3. User Responsibilities
Users are responsible for the content they upload, their website's security, and complying with all applicable laws and regulations. You must not use our services for any illegal or malicious activities, including but not limited to distributing malware, engaging in hacking, or infringing upon intellectual property rights.
You are fully responsible for installing and setting up your own programs and making settings according to the specifications of each program. We are not bound by any settings specific to programs and applications.
You are also responsible for regularly backing up your website data and maintaining the security of your login credentials.
4. Payment and Billing
- Users agree to pay the fees associated with the chosen hosting plan.
- Billing cycles and payment methods are outlined on our website.
- If you choose a subscription-based plan, your subscription will automatically renew unless canceled before the renewal date.
- Failure to make timely payments may result in suspension or termination of services.
5. Money and Refund
- We do not provide refunds for unused portions of the subscription period.
- If the refund is approved, the money will be sent within 20 to 60 days.
We do not provide a refund service except in two cases:
- If your subscription has not exceeded 7 days, you can request a full refund
- In the event of instability, continuous interruption, or slowness in the service provided
6. Termination
We reserve the right to suspend or terminate services for violations of these terms or for any other reason deemed necessary. If your account is terminated due to violations, you may lose access to your website content and data. We may also take legal action if your actions result in harm to our servers, network, or reputation.
7. Limitation of Liability
We are not liable for any damages or losses resulting from the use or inability to use our hosting services. This includes direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of our services.
While we strive to provide reliable and secure hosting, you acknowledge that no online service is completely immune to vulnerabilities, and you use our services at your own risk.
8. Changes to Terms
We may update these terms from time to time, and continued use of our services constitutes acceptance of the updated terms. We will notify you of any significant changes to these terms via email or by prominently displaying a notice on our website.
It's your responsibility to review these terms periodically to stay informed about any changes that may affect your use of our services.
